Privacy Policy
Privacy Policy
This policy explains how clicked.bio collects, uses, and shares information when you create an account, publish a portal, or visit a portal page.
Scope
clicked.bio provides link-in-bio portals, analytics, and audience capture tools. This policy covers our website, the portal editor, and public portal pages hosted by clicked.bio.
Account holders who create and manage portals, audience forms, and integrations.
People who view public portals, click links, or submit audience capture forms.
Information we collect
We collect only what is needed to operate the platform. The specific data depends on how you use clicked.bio.
- Account data: email address, password hash, account roles, and basic settings.
- Portal content: portal name, bio, avatar/cover images, links, blocks, posts, and custom domain settings.
- Audience submissions: email, name, consent status, and any lead fields a portal owner configures (for example company, budget, or project brief).
- Analytics metadata: page views, clicks, device type, and referrer URL for portal analytics.
- Reports: content report reason, optional note, and contact email when a report is submitted.
- Integrations: Instagram account identifiers and tokens when you connect Instagram.
- Support communications: messages you send us and any information you include.
Avoid submitting sensitive personal information in audience forms unless it is strictly necessary for your use case.
How we use information
- Provide and maintain the clicked.bio service.
- Authenticate accounts and secure access to portals.
- Render public portal pages and track aggregate performance.
- Deliver audience submissions to portal owners and provide CSV exports.
- Communicate about service updates, billing, and account notices.
- Detect abuse, protect security, and enforce acceptable use.
How we share information
We do not sell personal information. We share data only as needed to operate the service.
- With portal owners: audience capture submissions are shared with the portal owner who configured the form.
- With service providers: hosting, storage, analytics, and email providers that process data for us.
- With integrations: if a portal owner enables tracking pixels (Meta, Google), those providers may receive visitor data.
- For legal reasons: to comply with law, enforce our terms, or protect rights and safety.
- Business transfers: if we are involved in a merger, acquisition, or asset sale.
Cookies and local storage
We use cookies and local storage to keep you signed in, remember preferences, and support portal analytics.
- Essential: session cookies for authentication and security.
- Preferences: UI preferences like theme settings and editor panel states.
- Analytics: aggregate portal analytics and referrer tracking.
- Third-party: optional tracking pixels set by portal owners.
See the Cookie Policy for more details.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export personal information. To make a request, contact us at [Contact Email].
If you are a portal owner, you control the audience data you collect and are responsible for honoring requests from your subscribers.
Retention
We keep data for as long as needed to provide the service and meet legal or operational requirements. Portal owners can delete content and audience submissions; for additional deletion requests, contact us.
Security
We use administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Contact
Questions about this policy can be sent to [Contact Email].